Privacy Policy

General Provisions

1. The personal data controller, in compliance with the General Data Protection Regulation (GDPR), is Loop, owned and managed by sawsan, based in Jordan.

2. Contact details of the Controller:

3. "Personal data" means any information relating to an identified or identifiable natural person.

The Source of Personal Data

1. The Controller processes personal data provided by the customer when placing an order through the Loop website.

2. The Controller processes only the identification and contact data of the customer (name, phone number, email, address) necessary to fulfill the order.

3. Personal data is processed exclusively for:

• Delivery of the product.

• Communication related to the order.

4. Personal data is not made public or transferred to countries outside Jordan.

Purpose of Data Processing

The Controller processes personal data for the following purposes:

1. To process and fulfill orders made through the website.

2. To deliver purchased products to the customer (name, address, email, phone number).

3. Without the necessary personal data, the order cannot be processed or delivered.

Duration of Personal Data Storage

1. Personal data is stored for the period necessary to fulfill obligations arising from the contractual relationship between the Controller and the Customer and for a period of up to 3 years after order completion.

2. After this period, all personal data will be deleted unless further storage is required .

Recipients and Processors of Personal Data

Personal data may be processed by the Controller's service partners (subcontractors), only when necessary to complete the order. These include:

•odoo – platform provider.

• Local delivery companies – to deliver your order.

• Google Analytics – to understand general website performance (non-personal data).

Customer Rights

According to applicable data protection principles, the customer has the right to:

1. Access their personal data.

2. Correct their personal data.

3. Request deletion of their personal data.

4. Object to the processing of personal data.

Security of Personal Data

1. The Controller takes appropriate technical and organizational measures to secure your personal data.

2. These include password-protected access to systems, antivirus protection, and regular system updates.

Final Provisions

1. By placing an order on the Loop website, the customer acknowledges they have read and agree to this Privacy Policy in full.

2. The customer accepts this policy by ticking the agreement checkbox during checkout.

3. The Controller reserves the right to update this Privacy Policy. Any changes will be published on the website.